In Philadelphia, 911 is the best way to contact first responders including for Police Service. The officers at the Mini Station might direct you to call 911 just like other Police Stations in the city or they may recommend you call another local Police Station due to the nature of your request. 

Calling 911 allows trained dispatchers to speak with you directly and send your call to Police, Fire, EMS or multiple agencies. Calling 911 also allows the dispatcher to better prepare first responders of the situation and inform other first responders who may be needed quickly to assist. This makes sure your call has the best chance of getting the proper response. Calling 911 allows the Police and City to track emergencies, crimes and calls for Police to better serve the community.

Police Service is any time you are requesting the Police whether it's for an active emergency or other need for Police that might be less urgent. For non-emergencies/non-Police Service you can use the 311 service (see additional resources below). 

The Mini Station is a sub-station to the 3rd District and allows Police to be closer to the Police Service Area (patrol area). It is not the main Police Station. The 3rd District is located at 1300 S. 11th Street. The 6th District is located at 400 N Board Street. Depending on your address, you may be directed to one of these Main Police Stations by Officers at the Mini Station. If you want to find a police station, you can lookup districts and units through the search function on the Police Department’s website.

You should call the Mini Station for any non-emergency, non-Police Service, administrative question. You may be directed by Officers to contact a main Police Station depending on the nature of your requests. If you want to find a police station, you can lookup districts and units through the search function on the Police Department’s website.

If you're experiencing an emergency or need Police to respond to your situation, you should always call 911. 

You should always call 911 if you are calling to report anything that would require a Police Officer to respond. In Philadelphia all active crime or emergencies as well as all non-emergency calls for Police Service should go through 911. 

Yes - we have listed some resources below. 

Roll-Call Complaint If you are experiencing an on-going issue such as a nussicance property, abandoned vehicle or other chronic issue – file a roll-call complaint: 

https://www.phillypolice.com/rollcall

Find Your Local Police Station The Philadelphia Police Department is organized by geographic districts and units. If you want to find a police station, you can lookup districts and units through the search function on the Police Department’s website.

City Wide 311 Service Non-emergency municipal services such as: Graffiti, Illegal dumping and litter, Potholes and broken sidewalks, Fallen trees, Broken streetlights, Unsafe housing conditions, Abandoned properties and vehicles 

TIPS Call or Text 215.686.TIPS (8477) with tips about on-going Police Investigations.

https://www.phillypolice.com/about/contact/index.html

The Friends group is a civilian organization and is not involved in Police activity. The group is made up of the Board and Alliance including: South Street Head House District, Queen Village, Bella Vista, Hawthorne, Washington Square West and Society Hill. Our coalition is dedicated to assisting the Police and Mini Station by securing computers, updating software, providing Police bikes and maintenance, Mini Station repairs such as air conditioning, heating, flooring, ceiling, painting, lighting, furniture, etc. As an organization we also work together to further develop a partnership among the Police, residents, South Street Detail, and business community.